GoogleIt Mail IT Print IT PermaLinkThis Is A Must Read: Michael Sampson On Andrew McAfee's "9x Email Problem"
09:39:15 PM

Via Collaboration Loop... Michael Sampson has an outstanding article that he wrote at 4:30 AM Saturday (New Zealand time) in response to points raised by Harvard Business School Prof. Andrew McAfee's in an article called The 9X Email Problem. It is worth reading both -- the latter to know what academic thought leaders are saying about Web 2.0/Enterprise 2.0, and the former for Michael's deconstruction of it.

As usual, Michael's analysis is clear-headed and well-grounded. His major headings are:

  • Why does "Emergence" Trump Every Other Consideration?

  • Does Notes Allow Structure to Emerge?

  • Why is "Enterprise 2.0" Clearly Different than Groupware? (Read that with sarcasm around "clearly different".)

  • Channels and Platforms are both Needed; Not Either/Or

And here are Michael's conclusions:

The collaboration-fostering capabilities of Enterprise 2.0 are nothing new. Such capabilities have been around for over a decade, under various product names and genres. Flatly dismissing what went before in favor of the new-new thing is unwise for those in organizations who are tasked with making intelligent decisions about how to help knowledge workers do their stuff well.

Whilst "emergence" is a nice concept, it's not the be-all-and-end-all. And regardless, Andrew is wrong in advancing the position that only Enterprise 2.0 point solutions and/or platforms offer "emergence" capabilities; Lotus Notes, a platform he writes off, has offered such emergence capabilities since its first release onto the market.

Both email and "collaboration" offerings are needed. It's not an either/or.

Highly recommended.

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1. cmoutlet12/03/2014 03:16:35 AM

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